Free Casino's Privacy Policy — Your data is safe with us

Free Casino (freecasino.onl) places the highest importance on the privacy of its users. This Privacy Policy This explains what types of information are collected when you use our website, open an account, or use any of our services — why it is collected and how it is kept secure.

This policy applies to all Free Casino services, mobile apps, and associated platforms. By accessing our site or creating an account, you are considered to have accepted this Privacy Policy. We encourage you to read it carefully in full.

Free Casino collects two types of information from you — Information you provide directly and Information Collected Automatically.

We only collect information that is genuinely necessary to provide our services. We do not ask for unnecessary personal data.

Free Casino uses your information for the following purposes:

• Account management: To complete registration, login, and account verification.
• Payment Processing: To process deposits and withdrawals securely.
• KYC verification: To verify age and identity in accordance with international gaming licence requirements.
• Fraud Prevention: To detect unusual transactions, multiple accounts, or bot activity.
• Customer Support: To understand your issue and resolve it quickly.
• Service Improvement: To make your gaming experience more personalized and seamless.
• Legal obligations: To meet regulatory requirements.
• Bonuses & Promotions: To show you relevant offers based on your preferences.

Free Casino does not generally share your information with third parties. However, sharing may occur in the specific circumstances below:

• Payment Processors: With payment providers such as bKash, Nagad, or Rocket — solely to process transactions. These providers operate under their own privacy policies.
• KYC partners: With licensed third-party identity verification providers — for verification purposes only.
• Legal authorities: Upon receipt of a valid order from a court or government authority — in compliance with applicable law.
• Business Transfers: In the event of a future company merger or acquisition — you will be notified in advance.

Cookies are small text files stored in your browser. free casino uses cookies to enhance your experience and keep the site secure.

• Essential cookies: To maintain login sessions and ensure security. Without these, the site cannot function properly.
• Functional Cookies: To remember your language, theme, and preferences.
• Analytics Cookies: To understand which pages get the most traffic and where issues occur. No personal identity is revealed.
• Security Cookies: Used to detect fraud and bots.

You can manage cookies through your browser settings. Note that disabling essential cookies may affect certain features on the site.

Free Casino follows industry-leading security standards to protect your information:

• 256-bit SSL Encryption: All data exchanged between your browser and our servers is fully encrypted.
• Firewall & Anti-DDoS Protection: Advanced technology is used to prevent unauthorized server access and cyber attacks.
• Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
• Regular Security Audits: Third-party experts conduct regular audits of our systems.
• Restricted Access: Only authorized personnel can access your information, and only when necessary.

As a Free Casino account holder, you have the following rights regarding your personal information:

• Right to Access Your Data: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: Where there is no legal obligation to retain it, you may request that your information be deleted.
• Right to Restrict Processing: You may request that the use of your data be restricted in certain circumstances.
• Data Portability: You may request your information in a structured, portable format.
• Right to object: You may object to the use of your data for specific purposes.

To exercise any of these rights, please contact our support team. We typically respond within 30 days.

Free Casino strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.

If a parent or guardian believes their child has created an account on our platform, please contact our support team immediately. We will promptly delete that account and all associated data.

We retain your information only for as long as necessary or as required by law:

• Account information: For the duration the account is active and up to 5 years after closure.
• Financial transaction details: Up to 7 years maximum when required by law.
• KYC documents: Up to 5 years after verification.
• Gaming History: Up to 3 years after account closure.
• Support Conversations: Up to 2 years after the issue is resolved.

Once the retention period ends, we securely and permanently delete or anonymize your data so that no one can identify you from it.

Free Casino may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will reflect the new date. For significant changes, we will make reasonable efforts to notify you via your registered email or through a platform notification.

Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy. We recommend checking this page periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our support team. We are always ready to help.

• Email: [email protected]
• Support: 24/7 Live Chat — Available within the platform
• Response Time: Typically within 24 hours